About Your Order - Handcrafted Redwood Garden Bridges for Koi Ponds

Once your order is received, your redwood garden bridge will be built in about a week or less. It will be assembled, and then detail sanded.

Once this is complete it will be numbered, lined and traced for easy assembly at your home.

We then disassemble and carefully pack your bridge for shipping.

*(Note: It is always prudent to inspect any packages for consequential damage in transit. Once you have accepted delivery from any carrier, you become solely responsible for the contents.)

All orders are shipped F.O.B., Clovis, CA. Shipping charges will depend on the size of the bridge and your location. They will be included in the final stages of our shopping cart, prior to your final approval.

Bridges under 8 feet are shipped UPS 3-5 day ground. Over 8 foot are shipped motor freight.

If you live in our area, we can deliver it fully assembled to you.

Thank you very much for your order!

30-Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry-standard 30-Day warranty against defects due to manufacturing or failure.

Please inspect your merchandise after you receive it. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. Any defective part will be replaced during the 30 day warranty.

RedwoodGardenBridges cannot be held liable for any special, incidental, consequential damage or bodily harm, resulting from possession, usage or loss of any of the products we sell, either directly or indirectly. The limit of our liability will not exceed the replacement price of your purchase. (We reserve the right to correct typographical errors.)