Testimonials from Satisfied Customers of Redwood Garden Bridges

Few companies enjoy the kind of enthusiasm we get from our satisfied customers. We believe building bridges provides an unbeatable combination of excellent product and a quality customer service. Don't just take our word for it, please find below comments from our customers:

This is my baluster bridge, I just ordered my bridge. This guy is BEYOND EXCELLENT! Whatever you can imagine, he can do. He works with you and exceeds your expectations. If I ever move and don't have a garden bridge, I would make a space just so he could make one for me. That's how amazing his work is.

Alessandra Finn !!!!!!!. I love it and I am so thrilled with my experience thus far...! I can't wait to get it erected. My mom was supposed to go back to NY on Wednesday but she extended her stay so she can see it in place. I'll post pictures once I get it in place! Thank you again!!!

Alesandra F

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I purchased an 8' garden bridge and the whole experience was very pleasant. I'm a woodworker and avid DIY'er, so I could have built one from scratch myself. The price of the bridge was reasonable, and when we called in order to get a couple of questions answered, the owner was very helpful and personable. These are hand built redwood bridges, not a prepackaged kit. The owner builds them completely at his site. He then disassembles them for shipping, marking the locations of each piece. The bridge arrived in three manageable parcels and was extremely easy to reassemble. All I needed was a cordless drill/driver and a wrench. It took me about an hour to put together. I'm extremely pleased with the outcome and wouldn't hesitate to use Redwood Garden Bridges again, should the need arise!

Ken , in Sccotts Valley CA.

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Hi Joe

Here are the pictures I promised you . We are the talk of the club house with your beautiful Bridge. Thank you and feel free to use us recommendations.

Don & Denise B

Jupiter Florida

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Joe is an enthusiastic bridge designer. The bridge I ordered is 8’4” long, 3 posts per side, 36” wide. Joe had it ready and delivered in 2 weeks. The bridge is beautiful, sturdy, built to last. It is not a decorative bridge. I wanted a foot bridge that led from my front porch to a garden area. The bridge crosses a rock river bed. Let Joe know what you have in mind and he will work with you. He is artistic, creative, and passionate about his art. He has many designs, sizes, to chose from. Thank you Joe!

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Hi Joe,
It was a pleasure to finally meet you and Kathy. I hope you had a lovely outing and lunch at the Wharf.
The solar lights turned on last night. It was fantastic.

Yes, I'll be glad to write a review on the great job you did on my granddaughter's bridge.
She saw it this morning and was so pleased that the bridge is referred to as Grace Bridge.

Also, thank you for the picture. The bridge is very photogenic.

Take care and best regards,
Ellie

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The property we recently purchased in Orlando, FL has a koi pond at the front entrance. Being 24 years old, the bridge that spanned the pond was needing to be replaced. After seeking out local companies to take on the task, we decided to expand our search for solutions because we didn't need a boat dock heavy duty look at the front entrance and we wanted someone who would be reliable to work with.

We found Joe Guaro with Redwood Garden Bridges and asked him for a proposal for a 10' pedestrian bridge to span the pond. For strength, we added 4 stringers for structural support and added 6 posts with 4 rails, vertical spindles and LED solar lighting. To finish the look, Joe applied 2 coats of the new Sherwin Williams Super Deck Semi-Transparent water based stain. It seems to give very good protection from the water and UV Rays found in central Florida while offering superior protection from mold/mildew..

We look forward to many years of enjoying the deck and with the recent compiments from our neighboars, I think they will too. Thanks Joe!

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Old world wood work at it finest :)
Professional quality craftsmanship and service at its best. I can't ask for more. Thank you Joe for building our garden bridge. It looks awesome!

Huy L.

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At last, Joe. Now, HERE is my bridge. It came out very nice. I hope YOU
like it! We sure do!!

I don't know how many other Wisconsin installations you have, but the FedEx
Ground folks did a great job getting it here and the driver helped me carry
the two bundles around to my back yard.

It pretty much "dropped" right into place once I got the elevation and
leveling of the base(es) squared away. Perfect job on the length and width
from the dimensions I sent you.

Nice work, Joe. Thank you very much.

Tom

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Joe,

Just wanted to send you the picture of bridge you had asked about. I have several more pictures and would be happy to send a few more if you would like. Also, I am still doing some landscaping around it and will send you another pic in a year or two when the trees and all grow in.

Thanks for your help, I love this bridge!

Jeff

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Aloha Joe,

Your bridge arrived yesterday at about 5:00 PM. I assembled it in about an hour and this morning placed it in its new home, see attached.

Best regards,

Gerry B.

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I have just installed two bridges (4 ft and 6 ft) and was so pleased that I special ordered another one of a different size than offered (3 ft). Immediately I received a reply enthusiastically willing to build my bridge to order. Within a week it was built and sent, and a picture was sent to show it was exactly as I ordered.

These bridges are much sturdier and more well built than the ones I am replacing that rotted, and I am hoping and expecting a much longer life, since additionally to being much stronger they are of redwood rather than white cedar. Additionally, I like the design much more and the option of including solar lights, which I did.

These bridges do require assembly, but I consider this an advantage because my previous bridges came more assembled but with damage that I had to repair, whereas these bridges arrived with no damage. These bridges are completely assembled first, then taken apart with clear and detailed instructions about how to exactly reassemble them.

These bridges are pricier than my previous bridges, but the increase in quality made it worth it for me.

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We assembled the bridge yesterday. It looks great, you did a fantastic job. Great to work with you again and look forward to more projects in the future. All the best Craig...Landscaping by Craig Inc.

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I ordered three redwood bridges from Joe and installed them in our backyard. Joe was very helpful during the purchasing stage providing great council and guidance. He spent a lot of time helping me be sure I got what I wanted. Ultimately I ended up sending him custom drawings and dimensions. He built exactly to those dimensions but also coached me along the way so that the product included his expertise. He was fair with pricing, even though we did some custom things.

Joe suggested that we seal the bridges but I said I wanted the natural look. However, when I received the bridges and put them together, they were so beautiful that I couldn't put them out in the yard without sealing them first. Joe was right.

The bridges were delivered on time as Joe had stated and were in great condition. The assembly was straightforward, clearly marked and only took a few hours.

The finished product is amazing. The few thousand we spend on the three bridges has made a huge difference in the overall beauty and awe of our yard.

Mark H

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My husband just finished assembling the bridge and it is so beautiful! we are absolutely thrilled. thank you for doing such a great job and for being so awesome to work with. my husband said the markings were super helpful - he is not handy at all and was able to assemble it pretty quickly and without any trouble.
we will send you a picture once it's in place, but i'll send you one from my phone of the assembled bridge (with the old one in the background!)
thanks again, we are so happy!
Nancy

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Hello Joe. I just finished the pond area today and Jo and I put your bridge together. It went together with no problems and you did an excellent job! I thought you may like to see how it all came out so I attached a couple photos.
Take care and thanks again for all your help and a great bridge.
Julio and Jo from Pennsylvania

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Joe

The bridge was absolutely beautifully made. It was ready ahead of schedule and exceeded our expectations in every way! The product matched the theme of our landscape wonderfully.

Thanks from the Mc Cabe's Nursery

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Joe,
Here are a few pictures...some closeups, one with broader perspective to show how the bridge fits in overall and one with it lit at night. If these are helpful, please feel free to use in any of your advertising...I have been very pleased with the look and feel of the bridge, as well as the ease of installation and will definitely be back when I (eventually) get to my next project.
Matthew.

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Hello Joe

I ordered a 6 foot curved bridge with double rails. Assembly/install took me about 2 1/2 hours; all parts are clearly marked, numbered, pre-drilled. The finished bridge looks absolutely great spanning a small stream spilling into my koi pond. When you call this company, you speak directly with the owner/builder which is nice. I could not be happier with my decision to buy a bridge from Redwood Garden Bridges

Bill R

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Hey Joe,

Sorry we're so late getting a picture to you. We live in ranching country so our landscape is nothing like your beautiful yard but we think it looks great and really love it. I sent a couple pictures from last Saturday when we finished the bridge and one from this morning after the snowstorm we've had the last couple days. You can only see the tops of the post balls above the snow!
Thank you again for getting the bridge done so quickly for us. I want to put another one at the other end of the creek bed in the next year or so. When we get ready I'll be in touch with you again.
Have a great weekend and think about us shoveling our way out!
Cindy

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I had a bridge built by Redwood Garden Bridges. I searched high and low for exactly what I wanted but to no avail. Then I found this company. The owner Joe was WONDERFUL he wanted to help with my bridge as if it was going into his own home. He did everything he said he was going to do and more besides and with a smile on his. He is truly a dedicated craftsman. To find someone who has the MOST FANTASTIC customer service skills and on top of that he is a true professional skilled craftsman who takes pride in his work, that is quite unusual in these days but meet Joe and allow him to create a MASTERPIECE.
When I received my bridge I started to cry it was MAGNIFICENT everything I dreamed of. My neighbors are in awe of this beautiful bridge I added to the front of my house in a Japanese garden. I've had so MANY compliments why not its FABULOUS.
I highly recommend this company he will surpass your expectations. Thank you for giving me the opportunity to review this company.

Robin,

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Hey Joe,

It's been awhile, but I finally remembered to send a photo of our beautiful bridge! I might need to take another photo as this one was at the end of the day and sun was streaming in. It makes the solar lights look pretty cool, but you can't see the stain color very well.
Thanks again!
Cheers,
Kate

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Hello Joe,

Here are some pictures of our new bridge in Allentown,PA. I am very pleased with it. Very easy to assemble and it looks great. It really dresses up our island garden. People comment on it all the time.

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Hi Joe!
Just wanted to let you know I love the bridge. I love the red and it is very eye-catching when you walk into the yard.
My boys really liked it as well and now they want a pond with fish to go with it.
Thank you for bringing it up here and placing it in the yard.
We really love it! Thanks again!
Melanie

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The two bridges, with solar lights, was the finishing touch to our dry river beds. They look outstanding and our a real conversation piece when guests go out to our backyard. Thanks again for the Great job you did on your 2 bridges. The backyard is now complete. Your workmanship and service were outstanting. 5 Stars.

Walt Boom

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Joe,

With your help I completed the assembly of the bridge. The bridge is a work of art!! I can't tell enough about how much I appreciated your patience and understanding to walk me through the issues I was having with the assembly. Here are a few photos of the bridge in its place in our raingarden. (Since it is a brand new raingarden the plants are young).

THANKS AGAIN!

Ron

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Here are the pics I promised to send. As you can see, we're still not done.
What a long process! However, your bridge is a delight. The water feature
would not be complete without it. I think it looks beautiful. Thanks so
much.

I'll send another shot when we are completed- if that moment EVER comes.
Margaret

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Joe - Thank you so much for the beautiful bridge. We just love it! My husband was able to easily put it together and was quite amazed by the quality of your work. I have attached a few photos of the bridge in the garden at Discovery Preschool.

Thank you again! Jane Lightcap

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Hello Joe
I ordered a 4 foot bridge from you. I love it! It is so well designed, was easily put togehter, and is simply beautiful. I not only use it as a bridge but as a garden seat with my feet in the waterfall during this hot weather. It's just what I had wanted. Perfect! Thanks!!!!

Margart C

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Hi Joe,
Sorry for taking so long in getting these pictures of our finished outdoor project to you. We absolutely love the bridge!!
Valerie




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Sorry we never got in touch with you after you delivered the bridge.....Just wanted to let you know how delighted we are with it. It looks wonderful. We adjusted the stones in the waterfall and now there isn't any water splashing on the bridge. Thanks, too, for coming back and taking the old bridge....you are a great guy.
Much thanks,
Gail & Steve


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Testimonials